Testimonials
Just wanted to send a note to say thanks to Cindy and Carl for service that strongly exceeded our expectations. They were very quick to respond to our request for a quote, and came to service our fireplace the next day. They repaired the damper and installed a screen on the chimney. Carl sent us pictures via a text message (since we were not home) so that we could see the final product. I highly recommend CICR.
Thanks again for a job well done!
Shawn and Emily — March 17, 2010
Dear Carl and Crew,
“Thanks so much for doing a geat job on fixing our chimney flue and cap. Wow! It has made a world of difference! This is the warmest our house has ever been. The woodstove burns much hotter now; what a huge difference it made in getting the right flue and cap. My only regret is that we didn’t figure this out years ago. Well, we’re really enjoying being toasty warm now.”Thanks,
Michele and Family — February 19, 2010
“This company was quite professional. Carl thoroughly explained what the problem with the chimney flue and cap was about and offerred much helpful information on our wood stove and alternative heating for the home which was greatly appreciated. Carl took great pictures and did a thorough inspection on a steep roofline. Central Indiana Chimney Repairs was very friendly seem to be an authority in their area of expertise.”
Description Of Work: Central Indiana Chimney Repairs came to give us a third opinion on our wood stove insert chimney problems and an estimate.
Michele and Mike D – MARTINSVILLE IN 46151 – January 19, 2010
Cindy,
“I just wanted to express my gratitude to you and your company. Earlier today I did receive a phone call from your company and the gentleman quickly walked me through the lighting process. I had failed to “hold in” the pilot button when trying to light it. He was very kind and quickly helped me through this process.Because of this customer service, I will gladly use your company in any future situation as well as recommend your company to anyone who needs their fireplaces looked at.”
Thanks again for all your help!
Tricia B — January 6, 2010
“I was originally looking for someone to install a screen around my chimney because I heard birds chirping last year. The company came out and found I did not need a screen because it was in good condition, thereby saving money for me. I also needed gutter cleaning which they did an excellent job!”
Project: Brick or Stone Fireplace (Non-Gas) – Install
Michele S. – Indianapolis, IN
“Very well, I called them and Karl came out that afternoon and left an estimate. I called two other companies. He sounded very reluctant to do it. The other company came out and was about $200 higher. I called Karl and told him he had the job. He ordered the cap and came within 5 days and installed it. I also had him repaint the chimney. (I provided the paint).”
Description Of Work: Replaced Chimney Cap. Our old chimney cap was rusted, causing rusty streaks to run down the chimney and stain the wood work.
GARY M H – INDIANAPOLIS IN 46217 – October 17, 2009
“Carl arrived right on time, he was very friendly and professional. He left the house just the way he found it. He even showed me how to use my gas ignition for our woodburning fireplace.”
Description Of Work: Chimney inspection and cleaning.
Dee B – Carmel IN 46032 – October 15, 2009
“Very good-I have used this company for repair service in November of 2008. Would recommend them highly”
Description Of Work: – Chimney sweep – 2 chimneys
V McIntire – MARTINSVILLE IN 46151 – October 01, 2009
“Carl arrived on time provided me with his business card before coming in, took shoes off and was respectful of not making a mess. He went out of his way to answer my questions and encouraged me to call with problems.”
Description Of Work: Chimney cleaning, chimney checked for faults, information provided.
BARB S – EAGLE CREEK IN 46214 – September 26, 2009
“They did an outstanding job overall. I would recommend them highly to anyone, and already have for chimney repair. The work that they did to repair the chimney was absolutely exquisite. They did a remarkable job of repairing what needed to be. I will never have another problem with it.”
Description Of Work: I used Central Indiana Chimney Repairs to sweep my chimney. They also repaired my chimney after flood damage.
Judith M – GREENWOOD IN 46143 – August 13, 2009
“There were two processes, chimney repair and chimney sweep. They had done an outstanding job overall. Their work is absolutely exquisite, and I will never have another problem with my chimney. They had said they wanted to do both the chimney repair and the chimney sweep because they wanted to win the super service award. My friends and others who have seen the work are astounded at its quality. I would recommend them highly to anyone for chimney repair. I already have recommended them to two or three of my friends.”
Description Of Work: I had used Central Indiana Chimney Repairs to tear down and rebuild my chimney because of flood damage. They had cleaned my chimney, and had done a remarkable job of repairing what needed to be repaired.
Judith M – GREENWOOD IN 46143 – August 12, 2009
“I felt their pricing was very reasonable and they were courteous. They were prompt and the fact they helped me with making the decisions about smoke damage due to the stuck flue was great. I thought they were excellent and would definitely call them again. I would highly recommend them.”
Description Of Work: Our flue was stuck so it would not open all the way. They discovered this and repaired it. They put a new cap on top of the chimney so the flue would stay open and not become stuck. They also cleaned out our chimney and cleaned up our fire logs.
FRANK & JUDY B – INDIANAPOLIS IN 46250 – April 15, 2009
“I just wanted to express my gratitude to you and your company. Earlier today I did receive a phone call from your company and the gentleman quickly walked me through the lighting process. I had failed to “hold in” the pilot button when trying to light it. He was very kind and quickly helped me through this process.
Because of this customer service, I will gladly use your company in any future situation as well as recommend your company to anyone who needs their fireplaces looked at.
Thanks again for all your help!”
Tricia Backofen
“Showed up and fixed the problem. What else is there to say?”
Indianapolis, IN
Project: Brick or Stone Fireplace (Non-Gas) – Repair
“Very professional! I highly recommend them.”
Jeff M. – Indianapolis, IN
Project: Pre-Fabricated Fireplace Unit (Gas) – Repair
“Very friendly and professional.”
Fishers, IN
“Professional, friendly, educational, and offered advice on improvement product but did not pressure sell.”
Project: Pre-Fabricated Fireplace Unit (Non-Gas) – Repair
Noblesville, IN
“Knowledgeable, friendly, punctual and was very neat and clean.”
Project: Pre-Fabricated Fireplace Unit (Gas) – Repair
Linda B. – Greenwood, IN
“Great price and on time!”
Project: Pre-Fabricated Fireplace Unit (Gas) – Repair
Indianapolis, IN
“Very good work… very enjoyable to talk to.”
Project: Chimney or Fireplace – Clean and Inspect
Michael W. – Indianapolis, IN
